The School of Management Sciences
Centre for Business Administration
Profile of Faculty
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TAPOSH GHOSHAL Dean, School of Management Sciences &
PhD (University of Calcutta) |
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| Advanced Training | Voest Alpine Industrial Services, UK, IIM Ahmedabad, IIM Calcutta, XLRI Jamshedpur, IIFT, New Delhi, Centre for Organizational Development, Hyderabad, MTI-SAIL | |
| Certified Lead Auditor for ISO: 9001: 2008 QMS
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| Research Interest | Retail Marketing, Distribution Channels, Customer Relationship Management, Strategic Marketing
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| Significant Publications | Co-authored: Research Methodology: A Guide for Researchers in Management & Social Sciences, Prentice Hall India
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| Co-edited: Organizational Strategies and Processes: Meeting Challenges of Growth, Viva Books, New Delhi |
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| Co-edited Sustainable Corporate Growth: Exploring New Frontiers in Technology and Management, Excel Publishers, New Delhi 2011 |
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| Quality Customer Service: Strategic Advantage for the Indian Steel Industry, Total Quality Management, Excel Books | ||
| Quality Customer Service: Strategic Advantage for the Indian Steel Industry: Managing Service Quality, MCB University Press, England |
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| Importance of HRD in a Competitive Environment: The SAIL Experience in the Indian Journal of Public Enterprises | ||
| Strategies for Sustainable Turnaround of Indian Steel Industry in Journal of Institution of Engineers | ||
| Strategies to make Indian Steel Industry Globally competitive in Journal of Institution of Engineers
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| Participation And Presentation Of Research Papers |
Shrinking Value-Chain of Steel Customers: Service Strategies for Steel Manufacturing in the International Conference at Indian Institute of Management, Ahmedabad, Dec' 99
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| Social Sensitivity and its Impact: Lessons from a Corporate Mission at Humboldt University, Berlin, August, 2006 |
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| Participated in the World Marketing Congress in 1986, New Delhi
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| Major Projects | Marketing Plan for the Proposed Freight Corridors (of Indian Railways), done as part of IIM Calcutta Expert Team |
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| Designed and Developed Training Interventions for Steel Marketing for SAIL |
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| Prepared Marketing Plan for Dedicated Freight Corridors of Indian Railways for Ministry of Railways, Govt. of India as part of the IIM Calcutta Expert Team |
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| Worked on “Strategic Marketing for Salem Stainless Steel in the wake of its Capacity Enhancement from 70,000 tpa to 300000 tpa”. |
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| Presently working on "Retailing in Steel Industry: Issues and Challenges”
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| Teaching Interest | Sales and Distribution, Strategic Marketing, Customer Relationship Marketing Retail Marketing
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| Industry Experience | Over 14 years as practicing marketing professional with premier business houses of India 17 years as a Faculty Member at Management Training Institute of Steel Authority of India Limited
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| Other Information | Conducted training interventions in various organizations in different sectors like DRDO, Govt. of India, Indian Navy, BEML, SBI, Balmer & Lawrie, Canara Bank, LIC, IPCA Laboratories, SAIL, HEC, MECON, Schenk Profiles Ltd. etc. | |
| Listed in Marquis Who’s Who in the World 2010 | ||